1. What is the OneCard Visa Forex contest?
OneCard Visa Forex/Cross Border Contest is a ‘Leaderboard’ contest, where
top ‘Ranked’ OneCard users can win a Travel Voucher of INR 1,00,000 (One
Lakh Only). Contest Duration- 20th June-31st August 2024.
2. Who can participate in this contest?
OneCard members (other than CSB One co-branded credit cardholders)
3. How to participate in the Spend & Win: Forex Edition Contest?
OneCard members can participate in the contest by clicking on the
‘Sign Me Up’ button in the Offers section.
Login to OneCard App → Rewards Tab → Offers Section → Contest Banner →
Sign Me Up
Participants will be awarded designated ‘Coins’ on successful forex
transactions. Total number of ‘Coins’ earned by participants
will define the ‘Rank’ of the participants in the leaderboard.
Higher and faster the ‘Coins’ are earned, the better the ‘Rank’
₹1 worth forex transaction = 1 Coin
At the end of the contest, top ranked participants will win a Travel
Voucher of INR1,00,000 (One Lakh Only).
4. What is ‘Leaderboard’?
Leaderboard is a table in the back-end where the ‘Ranks’ and ‘Coins’
scored by each participant are maintained. Any participant can view the
top 10 rankholders in the contest and their respective ‘Coins’ earned,
besides their own ‘Rank’ and ‘Coins’ earned.
‘Ranks’ for OneCard members are generated only after they have ‘Signed up’
for the contest and earned ‘Coins’. The ‘Ranks’ are dynamic in nature and
can keep changing depending on the performance of all other participants.
5. What are the prizes to be won in the contest?
Winners
Prizes
Top 5 - top 5 on the leaderboard after due diligence post contest
A travel Voucher of INR1,00,000 (One Lakh Only).
Daily Winners - users who win maximum coins in a particular day
Exciting goodies & merchandise
6. What tasks need to be performed to win ‘Coins’? What is the max. number
of times each task can be performed?
User can make as many forex transactions as needed to earn maximum
amount of coins, there is no capping.
Daily winning is applicable once per user during the contest period.
In case you are unable to see the contest in the Offers section,
kindly update your OneCard app
8. How will I know whether I have won the prize or not?
On the Winner Announcement Day, Participant will see a pop-up inside
the contest page that will notify whether or not they have won any
prizes and which one
Winners will also be notified through various communication channels,
like Push Notification/ Call/ SMS/ Email(s)/ OneCard’s Social Media
handles etc. regarding the prizes won at the end of the Contest
Daily winner can also see the pop up real-time on the contest page
9. How will the ‘Ranks’ be decided, when 2 or more participants have the
same ‘Medals’
Typically, in such cases, the participant who has reached the latest
‘Coins’ score first will be assigned a better rank. In all exceptional
circumstances, OneCard's decisioning algorithm will have the final say,
and no disagreements will be considered.
10. Who can NOT participate in the contest?
Delinquent OneCard members
IDFC One co-branded credit cardholders, until migrated to other Bank
CSB Bank One co-branded credit cardholders
OneCard reserves the right to blacklist any member found to be
misusing, including foreclosure of EMI transactions
11. When will I receive my Prize?
Leaderboard Prizes - Leaderboard Prizes will be announced on the ‘Winner
Announcement Date’
Packages: After announcement, OneCard team will get in touch with the
winner within 5-10 working days with further details and formalities
OneRewards: After announcement, eligible OneRewards if won, will be
credited instantly
12. What happens if the winner does not accept the Prize within the
stipulated deadline?
In such a scenario where the winner does not accept the Prize or confirm
the prize within the stipulated deadline despite notifications &
reminders, the Prize will be passed on to the next winner
13. Can I give my Travel voucher to a friend or relative instead?
The Prizes are not transferable. In the event of unavailability of the
announced winner, OneCard reserves the right to pass on the prize to
another Participant.
14. Can I opt for points or cash-out instead of above-mentioned prizes
after I win them?
No. None of the Prizes can be exchanged for Rewards or cash-out.
Detailed Terms & Conditions
The “Onecard Visa Forex/Cross Border Contest” (“Campaign”) is being run by
FPL Technologies Private Limited (herein after referred to as “FPL”
throughout the Terms and Conditions herein) on behalf of Participant’s
issuing bank, and VISA. The terms and conditions associated with the
Campaign are as follows:
Visa Terms & Conditions:
This document outlines the terms and conditions ("Terms”) of the Visa
Worldwide Pte. Ltd.'s ("Visa”) marketing Promotion (the "Promotion") to
increase the usage of Visa Consumer Credit Cards internationally across
the Cardholders (as defined below). The promotion is extended to Visa
cardholders i.e. One Credit Card ("Cardholder", “you”, “your”) that is
valid and current, issued the issuing banks with Visa to extend these
Promotion benefits to these cardholders.
Promotion is only valid during 20th June-31st August, 2024 (both dates
inclusive) or such other date that may be communicated to the Promotion
Cardholder.
All payments must be settled using a One Credit Card (“Card”).
This Promotion shall be available to the Promotion Cardholders on a
first come first serve basis and until the stocks last.
ATM withdrawals at any promotion location shall NOT be considered for
the purpose of qualifying for promotion.
Eligible Transactions can be in USD or any other currency within the
promotion period.
1 Qualifying Promotion Cardholder will be entitled to a Holiday Voucher
worth maximum of INR 100,000 (Indian Rupees One Lakh only) for
promotion.
In case of any dispute, the decision of FPL shall be final.
Promotion Mechanics above are communicated to the Promotion Cardholders
by FPL. Visa does not make any express or implied warranties as to the
accuracy or completeness of any information related to the Promotion.
Promotion Cardholders are requested to confirm the availability and
validity of the Promotion directly with FPL. Visa is not directly or
indirectly involved in the selection or determination of the Promotion
Cardholders that would be the beneficiaries of this Promotion.
FPL is the sole provider of all services under this Promotion.
Accordingly, the Promotion Cardholder understands, acknowledges, and
agrees that the procurement by him/her of any services under this
Promotion shall constitute a contract solely between FPL and him/her,
and Visa is not, nor will Visa become a party to such contract.
By utilizing or attempting to utilize any of the services under this
Promotion, the Promotion Cardholder understands, acknowledges, and
agrees that:
Any claim, complaint or dispute of any nature arising out of or in
relation to the procurement, or attempted procurement by the
cardholder of any services under this Promotion (each a “Claim”)
shall be settled by the promotion Cardholder directly with FPL, and
Promotion Cardholder shall not make any Claim against Visa.
Without prejudice to the foregoing, and to the fullest extent
permitted by law, Visa shall not be liable to any person for any
loss, damage, expenses or claim (whether direct or indirect) in
relation to any personal injury, death, false representation, damage
or omission arising from or in connecting with the usage or
attempted usage of the Promotion or the services provided under the
Promotion.
FPL Terms and Conditions:
Definitions:
“Campaign Period” shall mean the period commencing from Start Date
and ending on End Date (as mentioned under FAQ no. 1 above) – both
the days are inclusive.
“Participant” shall mean existing One Credit Card Cardholder as
mentioned in FAQ no.2.
“Prize” shall mean and include the rewards mentioned under FAQ no.1
above.
The One Credit Card members are eligible to participate in this Campaign
who are (a) not delinquent Cardmember(s); and /or (b) CSB members;
and/or (c) IDFC members, until migrated to other Banks; and/or (d) past
One Credit Card members who have closed their Cards and have reapplied
for the membership during the Campaign Period.
FPL has the right to disqualify any participant from availing of this
prize if any fraudulent activity is identified as being carried out by
such participant for the purpose of availing of this campaign prize, has
violated the normal performance of the administration, security,
justice, and rectitude of this campaign, or has been found misusing the
campaign.
This Campaign is made available at the discretion of FPL. FPL reserves
the right, at any time, without prior notice or reason whatsoever, to
change/ modify/ add/ delete this Campaign and/ or any of the terms of
this Campaign, wholly or in part or to withdraw it altogether at its
sole discretion.
FPL, its affiliate, officers, directors, employees, representatives
and/or agents (including without limitation, any third party service
providers engaged by FPL for the purposes of this Campaign) shall not be
liable to the participant in this Campaign for any direct, indirect,
special or consequential loss or damage (including but not limited to,
loss of income, profits or goodwill) arising from or in connection with
this Campaign unless caused by any gross negligence or omission by FPL.
The participant represents and warrants that they shall comply with the
applicable laws.
The winners’ names may be published in any media, which would be at sole
the discretion of FPL. The winner must agree to the use of his or her
name and photographs without compensation in any forthcoming publicity
by FPL.
FPL shall not be liable for any default of its obligation under this
campaign due to any force majeure events, which include but are not
limited to act of God, war, riot, lockout, industrial action, fire,
flood, drought, storm, epidemic and pandemic or any events beyond the
reasonable control of FPL.
At the time of awarding the prizes, all winners must not be delinquent,
and/or invalid or cancelled. Otherwise, such winners shall be
disqualified from receiving the Prizes.
FPL will send you promotional communications during the contest period.
Winners would be communicated manually through calls in-case of
eligibility for any benefits against the contest.
Reversed/Refund transactions will result in decrease in the total Coins.
The Grand Prize winners of the contest will be declared on 10th
September 2024 post review of all the transactions made by the users
during the contest period.
In case of an event where two or more participants have earned same
number of Coins, Participants who have signed up first would be
considered for the associated contest benefit.
FPL will evaluate all the transactions and the standings in the
leaderboard which could vary depending on the eligibility of the
transactions even post the contest end date.
FPL holds the right to revoke access of the Participants in case of any
discrepancies or unusual or fraudulent behaviour.
FPL shall determine the methods of the Prize giving, including but not
limited to, a Prize giving ceremony, or any other methods which FPL may
deem reasonable.
The grand Prize winner is required to attend the Prize giving ceremony
(if any/necessary) and in the event the Prize winner is unable to attend
the said ceremony, he/she will automatically be disqualified, and no
compensation or arrangement will be made after the Prize giving
ceremony.
If applicable, all costs, fees and/or expenses incurred or to be
incurred by the Prize winners in relation to claiming of the Prize(s),
which shall include but not limited to the cost for transportations,
accommodation, meals, personal costs and/or any other costs, are the
sole responsibility of the winners.
By participating in the Campaign, winners:
agree that FPL’s decision on all matters relating to the Campaign
shall be final and binding on all Participants/winners. No further
appeal or further correspondence will be entertained;
consent for FPL to disclose their particulars to third party service
provider(s)/ authorized supplier(s) including vendors, suppliers,
advertising and promotion agencies engaged by FPL for contact
purposes during and after the Campaign Period.
All applicable taxes, duties, levies of whatsoever nature in connection
with the Campaign shall be borne solely by the Cardholder.
FPL reserves the right at any time without prior notice to add, alter,
modify, all or any of these terms and conditions or replace, wholly or
in part, this Program by any other Program, whether similar or different
to this Program or to withdraw it altogether without giving prior
notice.
The Participant agrees that any and all disputes, claims or causes of
action arising out of or in connection with the terms and conditions of
and enforcement of this Campaign shall be exclusively governed,
construed and interpreted in accordance with the laws of the India and
Participant agrees that any claim or dispute must be resolved by courts
based out of Pune, India.
The terms and conditions of the Program shall be in addition to and not
in substitution/derogation to the primary terms and conditions governing
the Card and shall at all times be read along with the terms of the
cardholders’ agreement and such other terms and conditions that FPL may
deem appropriate in its sole discretion.
Each of the terms and conditions set out in these Terms and Conditions
needs to be met in order to avail entry into the Prize.
Please note that the Cardmembers are segmented for fairplay hence
different customers may see different leaderboards.
Voucher terms and conditions:
Winner’s travel voucher booking validity to be 31st March 2025 and
Travel validity to be 30th April 2025
Voucher is applicable on Domestic and International Group Holidays and
Customized Holidays.
An amount of INR 25000 from the voucher to be utilised towards Air
Ticketing only. The additional airfare difference to be borne by the
customer.
Any difference in airline or package cost over and above the voucher
cost to be borne by the customer.
The final cost of the package will be determined as per Thomas Cook
telegraphic transfer foreign exchange rates in case of international
packages at the time of final payment.
The voucher cannot be redeemed only for standalone Air tickets, visas,
insurance, and standalone foreign exchange services.
This voucher cannot be combined with any other offer.
Any person availing this offer shall be deemed to have read and accepted
these Terms and Conditions
In order to book the package and accounting formalities, customer will
have to share the KYC documents as required by Thomas Cook India Ltd
The cancellation polices will depend on the Thomas Cook package selected
by the customer.
Thomas Cook shall not be liable for any loss or damage arising due to
force majeure event.
In case of any dispute on voucher, decision of Thomas Cook India Ltd
will be final and binding.
Thomas Cook should be responsible for governing the terms and conditions
related to the vouchers including but not limited to the validity,
redemption of the voucher. FPL disclaims any liability arising from the
changes, amendments, or concerns regarding the terms and conditions made
by Thomas Cook.